Nuon
Since 2007, Zhimble has been involved in supporting Nuon towards being a best in class player in the energy generation business.
Case 1: "AllerBeste Centrale"
Case Description
"To be an 'AllerBeste Centrale'", i.e. "the Very Best Powerplant" was the ambition of Nuon with all of its power generation facilities. In 2007, Zhimble was asked by the largest power cluster of Nuon, the Amsterdam Hemweg, to support them in reaching this ambition. Zhimble helped the people of the Hemweg discover the true meaning of being a "Very Best Powerplant" resulting in an immediate jump in continuous uptime of the power plant of more than 300%, a best year ever! This proved to be the starting point from which the Hemweg Centrale found its way to structurally increasing its uptime. Based on this success, Zhimble was asked to support the innovative Nuon Willem Alexander Centrale in a similar process in 2008.
Results:
Result 1: Hemweg 8 unit structurally improved it's running cycles, contributing significantly to financial results
Result 2: Hemweg 7 unit improved it's starting performance (on the requested time)
Result 3: The workforce of the Hemweg cluster experienced being able to take responsibility for their own cluster
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Case 2: Excellence in Service
Case Description
In 2008, Zhimble worked with the central maintenance services unit of Nuon, "Nuon Diensten". As a central services club carrying out the major shutdowns and turnarounds, this unit has a direct impact on the overall performance of the Nuon organisation. Being in a service position, the management team of Nuon Diensten experienced itself to be constantly in a reactive mode, insufficiently capable of proactively delivering the right level of service to its customers. Zhimble helped raise both the level of operation of the Management Team as a whole, and redeveloped the strategic program of Nuon Diensten. In subsequent mergers with new units, the working practices of Nuon Diensten were considered to be best in class benchmarks for the other units.
Results:
Result 1: The management team roles and responsibilities have been redistributed along the lines of strategic, tactical and operational levels.
Result 2: Level of teamwork within the management team was increased significantly.
Result 3: Team managers re-established a good working contact with the workforce, solving many cases of old dissatisfactions that prevented the teams from performing optimally.
Result 4: An integral operational plan, and associated planning cycle, was established to which the team fully commited itself.
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Case 3: Excellent safety performance
Case Description
In 2009, Zhimble was asked to assist in improving the overall safety performance of the Hemweg Cluster. This project is ongoing.